Privacy Policy & Terms & Conditions

Privacy Policy & SMS Terms & Conditions

1. Information We Collect
   We collect personal information, including but not limited to:

• Name
• Phone number
• Email address
• Address
• Any additional information provided voluntarily through web forms or communication with our business

2. How We Use Personal Information
   We use your personal information to:

• Provide and improve our services
• Respond to inquiries and customer service requests
• Send important service-related updates and notifications
• Comply with legal and regulatory requirements

3. Who We Share Personal Information With
   We do not sell or rent your personal information. However, we may share your information with:

• Service providers who assist in business operations (e.g., payment processors, customer management tools)
• Legal or regulatory authorities, when required by law
• Other third parties only with your explicit consent

4. 4. SMS Consent and Privacy
      Your SMS consent is not shared with third parties for marketing purposes. You may opt out of SMS communications at any time by following the instructions provided in the messages.
   5. SMS Terms & Conditions
      Opt-In Policy
      By providing your phone number and opting in, you consent to receive SMS (text) messages from Ivan’s Tree Service LLC regarding appointment scheduling, rescheduling, estimate confirmations, and service updates. Message frequency varies, but on average, you may receive 2-3 messages related to estimate confirmations and scheduled work dates. Message and data rates may apply based on your mobile carrier.
      Opt-Out Policy
      You can opt out of receiving SMS messages from Ivan’s Tree Service LLC at any time by replying STOP to any text message. Once you opt out, you will no longer receive further messages. If you wish to resubscribe, you will need to opt in again through our website or by contacting us directly.
      HELP Instructions
      For assistance, reply HELP to any text message. You may also contact us directly at info@ivanstreeservice.com or call 651-485-6870 for support.”

6. Accessing and Managing Your Information
   You may request access to, correction of, or deletion of your personal information by contacting us at info@ivanstreeservice.com or 651-485-6870
7. Updates to This Policy
   We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.

For any questions about this policy, please contact us at:
info@ivanstreeservice.com or 651-485-6870